KITI TERMS AND CONDITIONS OF SALE
Last Updated Date: Nov. 1st, 2020
THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.
THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.
BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THIS SITE, YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS.
YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH KITI, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS SITE OR ANY OF THIS SITE’S CONTENTS, PRODUCTS OR SERVICES BY APPLICABLE LAW.
– Introduction –
The websites located at kitibook.com, kitibook.com/us, kitimimi.com, kitimimi.com/us, and each sub-site thereof (collectively the “Site”) are copyrighted works belonging to Kiti Sàrl (“Kiti”, “we” and “our”). Kiti offers its products and services, processes your product reservation, and completes your product purchase transaction (collectively, and with all other services provided through the Site, the “Services”) on the Site.
– Modification –
Kiti reserves the right, in its sole discretion, to modify, discontinue or terminate the Site or Services or to modify these Terms, at any time and without prior notice. If we modify these Terms, we will post the modification on the Site or provide the visitor with notice of the modification. We will also update the “Last Updated Date”, and you should review these Terms before purchasing any Services that are available through this Site.
By continuing to access or use the Site or Services after we have posted a modification on the Site or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified Terms. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you. If the modified Terms are not acceptable to you, your only recourse is to cease using the Site and Services.
– Eligibility –
The Services that we offer are intended solely for persons who are 18 or older, therefore we
do not offer Services for sale to minors. Visitors under the age of 18 may shop online only with the assistance of a parent/guardian. By placing an order for the Services you represent and warrant that you are 18 or older, or duly assisted by a parent/guardian.
You may purchase Services through the shop of our Site. If you order on the Site, you agree to pay the then-current applicable fee listed on the Site. Kiti uses a third party payment processor to bill your credit card submitted in ordering the Services. You hereby authorize Kiti’s third party payment processor to bill your credit card.
Fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you are responsible for payment of all such taxes, levies or duties.
Prices of Services presented on the Site do not include shipping, donations and taxes.
If any fee cannot be charged to your credit card for any reason, Kiti may provide you, via email, notice of such non-payment and a link for you to update your payment information.
Once you have placed your order on our Site, we will send you an automatic message confirming the receipt of your order and details (“Order confirmation”). The order confirmation is only to inform you that your order has been received by us, it does not represent yet acceptance of your order on our part.
The purchase of the Services is deemed confirmed by Kiti only when we confirm the shipment details to you by e-mail. If you receive several shipping confirmations because we are shipping your order in several partial deliveries, each shipping confirmation constitutes a separate contract of sale for the Services listed in the shipping confirmation.
We will inform you as soon as possible if Services you have ordered are not available or cannot be delivered on time. If any of the information you receive by e-mail is incorrect, please contact us immediately so that we can correct this error.
We will collect your billing and shipping information to process your payment.
You are responsible for providing us with a correct and complete delivery address to ship the Services to you. You are also responsible for being physically there to receive our Services. Title and risk of loss pass to you upon delivery. Shipping and delivery dates are estimates only and cannot be guaranteed. All costs that result from an incorrect address given by you or by an additional delivery attempt due to your absence at the time of the delivery will be fully due by you. We are not liable for possible delays, costs or any other customer disadvantages arising from incorrect address details shared by you.
Taxes & VAT
There is no customs duty charged for US customers. Since we only sell our product online and our only physical presence in the US is our partner’s warehouse in Florida we only charge VAT in the US to customers if they are delivered in a state where we have Nexus. At our checkout page you can calculate the sales taxes for your order. The taxable value for VAT is defined by the value of the goods, the shipping costs and all payable taxes.
– Prices and Payment Terms –
All prices posted on this Site are subject to change without notice. The price charged for a Product or a Service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.
Price increases will only apply to orders placed after such changes.
Terms of payment are within our sole discretion and payment must be received by us before our acceptance of an order. We accept [LIST OF APPROVED CREDIT CARDS/OTHER PAYMENT METHOD] for all purchases. You represent and warrant that (i) the credit card information you supply to us is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.
– Order Cancellations –
Kiti reserves the right to cancel any order for Services placed on its Site if Kiti determines, in its sole discretion that the item is mispriced, out of stock, discontinued, or otherwise unavailable at the price listed on its Site. If we cancel your order placed on the Site, we will send you an email confirmation of such cancellation and we will reimburse all payments received in connection with your order.
– Returns & Warranty –
30 Day Return Policy
If you have changed your mind or are not satisfied with your purchase of a Kiti physical product, Kiti’s return policy allows you to return the item purchased by you directly from Kiti after obtaining a Kiti return material authorization (“RMA”) during a 30 day period following the date of shipment by Kiti. If the product is returned unused, undamaged, in its original condition, and in the original packaging in accordance with this policy, we will refund you of the purchase price paid. Refunds are processed within approximately [three/NUMBER] business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site.
Shipping costs & handling cost to you and to return the item will remain at your expense. You bear the risk of loss during shipment. The RMA may be obtained by contacting firstname.lastname@example.org The physical product must be received by Kiti within 10 days after issuance of the RMA.
All returned physical products must be packed in the original, unopened and unmarked
packaging including any accessories, manuals, documentation, and registration that shipped with the item. The RMA number must be included with the returned item. If you return a physical item to Kiti (a) without a RMA from Kiti, (b) beyond the 10 day RMA issuance period, or (c) without proper packaging and accessories unopened and unmarked, Kiti retains the right to either refuse delivery of such return or charge you a restocking fee. The time to credit your account may vary, depending on processing time.
All purchases of digital products are final. No refunds and returns will be done on digital products.
– Products And Services Not For Resale or Export –
You agree to comply with all applicable laws and regulations of the various states and of the United States including all Export Regulations, as defined below. You represent and warrant that you are buying products and services from the Site for your own personal or household use only, and not for resale or export. Products and services purchased from the Site may be controlled for export purposes by export regulations, including but not limited to, the Export Control Reform Act of 2018 (ECRA) (Title XVII, Subtitle B of Pub. L. No. 115-232), the Export Administration Regulations (15 C.F.R. 768-799) for which ECRA is permanent statutory authority, the International Traffic in Arms Regulations (22 C.F.R. 120-128 and 130) and their successor and supplemental regulations (collectively, “Export Regulations”).
– Force Majeure –
We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.
– Governing Law and Jurisdiction –
These Terms and any action related thereto are governed by and construed in accordance with the internal laws of the Canton of Valais in Switzerland without giving effect to any choice or conflict of law provision or rule (whether of the Canton of Valais or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the Canton of Valais in Switzerland.
– Dispute Resolution and Binding Arbitration –
(a) YOU AND KITI ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.
ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WHETHER PRE- EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF SERVICES THROUGH THE SITE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION.
(b) You agree to an arbitration on an individual basis. In any dispute, NEITHER YOU NOR KITI WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.
If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced.
– Limitation on Time to File Claims –
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
– Entire Agreement –
– Assignment –
You will not assign or transfer any of your rights or delegate any of your obligations under these Terms, by operation of law or otherwise, without Kiti’s prior written consent. Any purported assignment or delegation in violation of this Section will be null and of no effect. No assignment or delegation relieves you of any of your obligations under these Terms. Kiti may assign or transfer these Terms, in its sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.
– No waivers –
The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Kiti.
– No Third Party Beneficiaries –
These Terms do not and are not intended to confer any rights or remedies upon any person other than you.
– Notices –
(a) To You. We may provide any notice to you under these Terms by: (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.
(b) To Us. To give us notice under these Terms, you must contact us as follows: (i) by facsimile transmission to [FAX NUMBER]; or (ii) by personal delivery, overnight courier or registered or certified mail to Kiti Sàrl., [ADDRESS OF KITI]. We may update the facsimile number or address for notices to us by posting a notice on the Site. Notices provided by personal delivery will be effective immediately. Notices provided by facsimile transmission or overnight courier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective three business days after they are sent.
– Severability –
If any provision of these Terms is invalid, illegal, void or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.
– Contacting Kiti –
If you have any questions about these Terms, please contact Kiti at email@example.com.